Privacy policy

Who we are

Zenthaya ("we", "us") provides imprinted arnica gel for pets and their people. For privacy questions, write to privacy@zenthaya.com.

What we collect

• Contact messages. Your name, email address and the content of your message.
• Conscious Care Circle applications. Your name, business name, role, email, phone, website, location and the details you share about your practice.
• Orders. Name, shipping and billing address, email, phone and order contents. Card details are handled by our payment processor and never stored by us.
• Website usage. Basic technical data such as pages viewed, browser type and approximate region.

Why we use it

• To answer your message or review your application.
• To process, ship and support your order.
• To send you updates only if you asked to receive them.
• To keep the website secure and working properly.
• To meet legal, tax and accounting obligations.

Who we share it with

We share information only with the service providers we need to run zenthaya — payment processing, shipping, email delivery and hosting — and only to the extent required for that service. We do not sell or rent personal information.

How long we keep it

Contact messages and applications are kept while the conversation is active and for a reasonable period afterwards. Order records are kept as long as tax and accounting rules require.

Your choices

You can ask us to access, correct, export or delete your personal information, or to stop using it for marketing. Email privacy@zenthaya.com and we will respond within 30 days. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Children

Our website is not directed at children under 16 and we do not knowingly collect their information.

Changes

If this policy changes we will update the date at the top of this page.